Cancellation Policy
Subscription Cancellation:
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Customers may cancel their subscription at any time by providing a written notice to ZipTax. Notices can be submitted via email or through the customer account portal.
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Subscription cancellations will be effective at the end of the current billing cycle. No refunds will be issued for partial periods of service.
Refund Policy:
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ZipTax does not provide refunds for completed tax advisory services or unused subscription periods. Customers are encouraged to utilize their subscription benefits fully before cancellation.
Special Circumstances:
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If a customer is unable to access services due to technical issues caused by ZipTax, they may contact customer support to request a resolution or potential prorated refund.
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In the case of subscription renewals, customers have a 7-day grace period after the renewal date to request a refund, provided no services have been used within that time frame.
Amendments to Cancellation Policy:
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ZipTax reserves the right to modify this cancellation policy at any time. Any updates will be communicated to customers via email and published on the official website.
Contact Information:
For cancellations, refunds, or further inquiries, please contact ZipTax